Once your order is placed, our team will collect your Moving Steps shoes and package it. Please allow up to 72 hours for our team to pick and pack your order. All orders are sent when all items are ready in full - this means that if you have a pre-order item in your order, all items will wait till that latest item is available and then will be sent out at the same time.
We use our private shipping line to ship your products to your location. From there, your package will be sent via your local courier lines.
US - USPS
CA - Canada Post
AU - Australia Post
NZ - New Zealand Post
UK, Ireland, Denmark - PostNL
When we ship your order, you will receive a confirmation email with the tracking number. Please don't stress if there are no scan events within the first 72 hours - the system can take time to catch up.
**Coronavirus impact - Please note that couriers are experiencing significant international delays due to limited flights, social distancing requirements, and increased parcel volumes.